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Terms & Conditions | JB Flower Studio FZC LLC
Effective Date: [Insert Date]
These Terms and Conditions apply to all purchases and services offered through our website, jbflowerstudio.ae. By checking the “I Accept The Terms & Conditions and Privacy Policy” box, you agree to be bound by these terms.
Placing an order on our site constitutes an offer to purchase. JB Flower Studio FZC LLC reserves the right to accept or reject orders at our sole discretion. Confirmation will be sent via email. All orders are subject to availability.
We currently deliver within the UAE only. We accept same-day orders until 4:00 PM, with deliveries made daily until 7:00 PM. Delivery charges vary by time slot and Emirate.
Same-Day Dispatch Fee: AED 9.99 is included in all same-day delivery rates.
Anonymous Delivery: If the recipient refuses anonymous gifts, the item will be returned to us. Sender identity may be disclosed upon request after 3 hours of delivery.
| Time Slot | Dubai | Abu Dhabi | Sharjah | Ajman |
|---|---|---|---|---|
| 10AM – 2PM | AED 59.99 | AED 59.99 | AED 59.99 | AED 59.99 |
| 10AM – 5PM | AED 39.99 | AED 44.99 | AED 39.99 | AED 39.99 |
| 2PM – 5PM | AED 49.99 | — | AED 49.99 | AED 49.99 |
| 3PM – 6PM | — | AED 49.99 | — | — |
| 2PM – 7PM | AED 39.99 | AED 39.99 | AED 39.99 | AED 39.99 |
| 6PM – 7PM | AED 49.99 | AED 49.99 | AED 49.99 | AED 49.99 |
Orders can be cancelled before they are dispatched. Once dispatched, cancellation may not be possible. Shipping charges are non-refundable. Refunds will only be made to the original payment method.
In rare cases, items may be substituted with equal or greater value products due to availability. You will be notified where possible.
Contact us within 24 hours if you receive an incorrect or damaged item. We will arrange collection and send a replacement or issue a refund accordingly.
Refunds will only be processed through the original method of payment.
If items have already been delivered successfully
If the address provided by the sender is incorrect
If the recipient is unavailable at the time of delivery
If the product is damaged due to improper recipient handling
Requests must be made 24 hours in advance. Changes made under 24 hours may incur:
50% charge on flowers
100% charge on cakes, chocolates, dates, fruits, etc.
BOGO Code:
Minimum order: AED 249.99
Max discount: AED 100
Not valid on teddy bears, balloons, combo/gift bundles, or already discounted items
Cannot be combined with other offers
Free Shipping:
Only valid for standard delivery slots within the UAE
Not valid for priority or Valentine's Day (Feb 13–14)
Actual colors may vary from images due to screen settings. Product dimensions and designs may be subject to seasonal changes.
Users must register to place an order. You are responsible for your login credentials. For details on how we protect your data, please review our Privacy Policy.
By using our site, you agree to receive communications electronically.
We accept: Visa, Mastercard, American Express, Cash on Delivery, and select local UAE payment options. All card payments are securely processed. Cheques are not accepted.
These terms are governed by and interpreted in accordance with UAE law. Any disputes will be handled under UAE jurisdiction.
JB Flower Studio FZC LLC
📧 info@jbflowerstudio.ae
📞 +971 50 338 5677
🏢 Business Centre, Sharjah Publishing City Free Zone, Sharjah 11111
VAT No: 104573101300003